Privacy Policy
At Harrison Carr Ltd, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, including through our website, consultations, and services.
Information We Collect
A. Interpretation and Definitions
Interpretation
Capitalised terms used in this policy have specific meanings defined below.
Definitions
- Company refers to Harrison Carr Ltd.
- Personal Data means any information that identifies or can be used to identify an individual.
- Service means the website and services provided by Harrison Carr Ltd, including commercial kitchen and bar design, equipment supply, installation, and emergency support.
- Website refers to our site, accessible at https://harrison-carr.co.uk.
- You refers to any individual or organisation accessing our website or services.
- Cookies are small files stored on your device to improve website functionality and track usage.
- Device refers to any internet-connected device, such as a computer, smartphone, or tablet.
- Service Providers means third parties engaged by Harrison Carr Ltd to support service delivery, website performance, analytics, or communication.
- Usage Data refers to technical information collected automatically, such as IP address, browser type, pages visited, and duration of visits.
B. Types of Data We Collect
Personal Data
We may collect the following personal data when you contact us or use our services:
- Name
- Email address
- Telephone number
- Company name
- Other information you provide voluntarily
Usage Data
Collected automatically when using the website:
- IP address
- Browser type and version
- Time and date of visit
- Pages visited
- Time spent on pages
Cookies and Tracking Technologies
We use the following types of cookies:
- Necessary Cookies
- Preferences Cookies
- Analytics Cookies
- Marketing Cookies
A cookie banner will appear when you visit our website, allowing you to accept or decline non-essential cookies. You may also disable cookies through your browser settings.
C. How We Use Your Personal Data
We use your personal data to:
- Bank account details for invoices and transactions
- Billing addresses
- Tax-related information (if applicable)
- Provide and manage our services
- Respond to enquiries or communicate updates
- Improve user experience and website performance
- Send marketing communications, where permitted
- Comply with legal obligations
Legal Basis for Processing
We process your data based on one or more of the following legal grounds:
- Your consent
- The performance of a contract
- Compliance with legal obligations
- Our legitimate business interests (e.g. service improvement)
D. Data Sharing and Disclosure
We may share your data with:
- Authorised employees and contractors
- Trusted service providers
- Business partners when necessary to provide services
- Legal authorities when required to comply with applicable laws
E. Data Retention
We retain your data only for as long as necessary to:
- Provide our services
- Fulfil legal and regulatory obligations
- Improve website functionality (for usage data)
Usage data is generally kept for a shorter period unless used for analytics or security.
F. Your Rights
You have the right to:
- Access, update, correct, or delete your personal data
- Restrict or object to processing
- Withdraw consent at any time
- File a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at office@harrison-carr.co.uk
G. International Data Transfers
Your data may be processed outside the UK or EEA. In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent measures, to protect your personal data.
H. Data Security
We implement appropriate security measures to protect your personal data. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.
I. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal data from children.
J. Links to Third-Party Websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of those websites.
K. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be posted on our website, and where appropriate, we will notify you before they take effect.
L. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: office@harrison-carr.co.uk
Website: https://harrison-carr.co.uk